Typical lead times are 6-8 weeks from the receipt of your deposit payment and placement of orders.
We may be able to turn things around faster if we hold items in stock and if there is availability in the diary for installation so always ask if your project timescales are limited.
Sadly high market demand and ongoing industry supply issues have extended our product lead times significantly over recent years and some items are only available in 6-12 months (occasionally longer).
We are a small independent business and can only support a stock holding of a selection of the most popular products within our ranges.
Our busiest time of year is September through to December when our response times may become a little slower and customers may have to wait a little longer for a survey/showroom appointment or an installation date to become available.
It is highly recommended to plan ahead! Having substantial fireplace alteration and/or chimney works carried out over the spring/summer months is ideal when the weather is usually on our side and you are guaranteed to be ready for the winter ahead.